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At, our commitment is to offer convenience, service, and product availability on-line every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at will usually be priced similar as merchandise offered at our stores, in some cases, FLESH IMP stores may have different prices or promotional events at different times.

We have done our best to display as accurately as possible the colors of the products shown on the web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

The information of the web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it with the original packing receipt. Please see our Return Policy.

In the event a product is listed at an incorrect price due to typographical error or systems error, shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, shall issue a credit to your credit card account in the amount of the incorrect price.

In the event that we are unable to fulfill our orders, or you are not satisfied with your purchase, we will activate an exchange, store credit or refund to you.
To complete the process, we will require you to send back the item to us in its original packaging, unworn and unwashed within 7 days, and let us know which you prefer: Exchange; the item to be exchanged, Store Credit or refund. We will reimburse the cost of the return based on the lowest price of shipping with store credits based on the exchange, and similarly for store credits. For refund, we will reimburse the amount back to the method of payment that you initially made with your purchase.

In the event that you would prefer to do your exchange, store credit and refunds at the store, you will be able to do that. Bring the item that you would like to exchange,  return and refund to any of our stores, and we will exchange the item that you would like to get, which is pre-arranged via email or phone prior to exchange. For store credit, if you would like a physical voucher, it can issued at the store. For online store credit, it will be issued via email upon receipt of the item. For refund, we will reimburse the amount back to the method of payment that you initially made with your purchase once we receive the item